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Frequently Asked Questions

Quick Answers

Tap any question below to expand it.

How do I download the app?

Tai Chi Fit for Seniors is available on Android devices through the Google Play Store.

  1. Open the Google Play Store on your Android phone or tablet.
  2. Search for "Tai Chi Fit for Seniors".
  3. Tap Install and wait for the download to complete.
  4. Open the app and follow the welcome guide to begin.

No account or payment is needed to download the app or try the free lessons.

Is the app free to use?

Yes! The app is free to download and includes a generous set of beginner lessons and reminders at no cost. A premium plan is available if you would like access to our full library of extended programs, advanced forms, and personalised progress reports.

There are no ads in the free version either.

Do I need to create an account?

You can start using the app right away without an account. If you would like to sync your progress across multiple devices or save your preferences, you may optionally create a free account using just your email address.

Is it suitable for complete beginners?

Absolutely. Our lessons start with the very basics: breathing, posture, balance, and the simplest movements. Every exercise includes seated and standing variations so you can choose what feels best for your body. Voice-guided narration walks you through each step at a comfortable pace.

Can I use the app if I have limited mobility or balance issues?

Yes. Many of our users practise seated. Look for the "Seated" badge on each lesson for chair-friendly versions of every move. Always consult your doctor before starting a new exercise program, particularly if you have a known medical condition.

How do I turn the daily reminders on or off?

Open the app and tap the gear icon in the top-right corner to open Settings. Under "Reminders," you can pick the time of day, which days of the week, and the style of message you would like to receive. You can disable reminders at any time.

I am having trouble with video playback or sound — what should I check?

Try these steps in order:

  • Make sure your phone or tablet has a stable internet connection (Wi-Fi recommended).
  • Check that your device's media volume is turned up and silent mode is off.
  • Close and reopen the app.
  • If the issue persists, please send us a message with your device model and Android version.
How do I delete my account or my data?

You can delete your account and all associated data at any time. Inside the app, go to Settings → Account → Delete Account. For full details, see our Privacy Policy.

Where can I get technical support if I am still stuck?

We are happy to help. Please use the feedback form below to describe your question. Select the topic "Technical Issue" and include your device model and Android version so we can help you faster. You can also email us at contact@excellenceadelaide.com.

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