1. Overview
Tai Chi Fit for Seniors ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our app, you agree to the practices described here.
2. Information We Collect
2.1 Information you provide
- Account details – email address and a display name when you create an account.
- Profile preferences – your experience level and the times of day you prefer to practice.
- Feedback – messages or suggestions you choose to send us.
2.2 Information collected automatically
- Usage data – which lessons you complete, session duration, and basic device info (model, OS version).
- App diagnostics – crash reports and performance metrics to help us fix issues.
We never collect sensitive personal health data without your explicit consent. Health metrics you choose to log (such as mood or balance self-checks) stay on your device unless you opt in to cloud backup.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the app experience.
- Personalize lesson recommendations and reminders.
- Send important service updates and respond to your questions.
- Maintain the safety and security of our services.
4. Sharing of Information
We do not sell your personal information to third parties. We may share limited information only in these cases:
- With service providers that help us run the app (e.g. cloud hosting). These providers are bound by strict data-protection agreements.
- When required by law or to protect the safety, rights, or property of our users.
- With your explicit consent for a specific purpose.
5. Data Security
We protect your data with industry-standard safeguards, including encryption in transit and at rest. While no system is perfect, we continually review our practices to keep your information safe.
6. Your Choices & Rights
You have the right to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete data.
- Delete your account and associated data at any time.
- Opt out of non-essential emails or notifications.
- Export your data in a portable format.
To exercise any of these rights, please contact us via the Help Center.
7. Children's Privacy
Tai Chi Fit for Seniors is designed for adults, particularly older adults. We do not knowingly collect information from anyone under the age of 18.
8. International Transfers
Your information may be stored and processed in regions where our service providers operate. We ensure that appropriate safeguards are in place to protect your data in compliance with this policy.
9. Changes to This Policy
We may update this policy from time to time. When we do, we will revise the "Last updated" date at the top. If changes are material, we will notify you through the app or by email.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please reach out via our Help Center or email us at contact@excellenceadelaide.com.
